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Is the change in TUI customer habits benefiting Maspalomas hotels this summer?

Is the change in TUI customer habits benefiting Maspalomas hotels this summer?

GARA HERNÁNDEZ - M24H Sunday, May 17, 2026

 

Southern Gran Canaria has solidified its position as the most resilient asset in the European tourism industry. The half-year results presented by the giant TUI confirm that the coastline of San Bartolomé de Tirajana and Mogán acts as the main safe haven for the continental market in the face of persistent instability in the Middle East. The multinational has managed to reduce its operating losses by €45 million, supported by a massive shift in demand towards the western Mediterranean. This transfer of tourist flows from more unstable destinations has allowed the group to achieve fourteen consecutive quarters of operating growth, placing the Canary Islands at the heart of its financial recovery strategy.

The hotel sector in the south of the island is experiencing a historic surge in profit margins. The average daily rate charged by tour operators has climbed to €223, an increase that the German and British markets have absorbed without impacting occupancy. With a capacity utilization rate reaching 93%, the resorts in Maspalomas and Meloneras are operating practically at their maximum technical capacity. TUI management asserts that these occupancy figures would have been even higher were it not for logistical disruptions and the increased cost of air routes resulting from international geopolitical tensions.

Visitor behavior this summer of 2026 presents new logistical challenges for local businesses. A dominant trend towards very short-term bookings is observed, with almost half of potential customers waiting until the last minute to finalize their vacations. This volatility in bookings is forcing hotels in the south to adopt extremely agile sales management, heavily reliant on digitalization. Sales through the TUI mobile app already represent 11,4% of the group's total revenue, demonstrating that tourists arriving in Gran Canaria are increasingly tech-savvy and seek immediate personalization of their stay.

TUI Musement, the destination experiences division, also posted record figures in the south. The group sold 1,6 million activities and excursions in the second quarter, a 6% increase reflecting higher spending by traditional tourists beyond their hotel stays. Transfers managed from Gando Airport to tourist centers totaled four million trips, consolidating the economic engine of an island that remains unaffected by the slowdown in other markets. The surge in personalized holiday packages, which grew by 12%, reinforces the commitment to a quality tourism model that prioritizes safety and a differentiated offering.

Despite unforeseen weather events in the Caribbean and the economic impact of armed conflicts, which resulted in an extraordinary cost of €45 million, TUI maintains its annual forecast of achieving an operating profit of up to €1.400 billion. For the economy of Gran Canaria, this financial stability of the world's leading tour operator is the best guarantee of security. The consolidation of Maspalomas and Mogán as highly profitable destinations demonstrates that, in times of global uncertainty, European travelers value the maturity, infrastructure, and safety of the Canary Islands' coastline above any other consideration, such as price.

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